Hewlett Packard Inc. HPQ has unveiled a range of solutions for its partners. The solutions include HP Workforce Experience Platform ("WEX") and solutions for managed service offering for PCs, and a print subscription service. The company has also announced a few soft packages, services and programs to lengthen the life of its devices.

WEX is designed to provide chief information officers with an AI-enabled digital experience platform. WEX comes with a user-friendly interface that integrates multiple services into a single platform, enhancing the overall experience for customers. Its key features include persona-based recommendations, streamlined hardware monitoring, total cost of ownership reduction, task automation and security enhancement.

Device life extension service is one of the many services that HPQ has launched. The service is introduced to help customers to improve performance of their systems and extend lifespan of their devices. This will ensure that customers will not have to purchase new devices to stay updated, hence reduce their carbon footprint. Customers have to ship their devices to HPQ in order to get these devices back with improved performance.

Alongside this program, HPQ has also launched its first Partner Certified Refurbishment program.

Management announced new services to reduce the workload for its channel partners. One of these is New Managed Device Services, which provides a complete PC service including device setup, management, onsite support, proactive monitoring and suggestions for fleet enhancements. It also includes a service package to enhance offerings.

HPQ’s Enhanced Managed Print Services now covers multi-country deal setup. New Managed Print Services Subscription enables low commitment annual subscription to their printing services from anywhere in the world. The service portfolio also includes New Sales Toolkits and Simplified Support Services Offerings.

HPQ to Gain From PC and Printing Market’s Recovery

These announcements, made during Amplify Partner Conference 2024, reflect Hewlett Packard’s strategy to streamline its PC and printing businesses. The PC market has already been recovering from post pandemic effects, which can work as a tailwind for the company.

Gartner and International Data Corporation's latest forecasts predict a likely recovery in the PC market in 2024. They suggest that the worst times for PC vendors are over and there is a growing demand for PCs due to refresh cycle. This demand is driven by upgrades to Windows 11 and replacement of PCs bought during the pandemic. Gartner anticipates a 4.9% increase in PC shipments in 2024, while International Data Corporation predicts a 3.4% growth from a year ago.